Long before I entered UX Design, I spent years volunteering and working within nonprofit organizations, youth programs, education, leadership development, administration, and operations. Much of that journey began in Miami Gardens, Florida through organizations like Peacemakers Family Center, the Children’s Defense Fund, and youth leadership programs within my church community. Over the years, I mentored young women, supported students exploring college opportunities, coordinated leadership and hospitality teams, and worked closely within environments focused on service, structure, and community support.

I eventually transitioned into corporate retail through The Home Depot because of the company’s values, commitment to service, and emergency preparedness efforts. Growing up in Miami, I understood firsthand how important it is when organizations genuinely care for people during moments of uncertainty and crisis.

During my time at The Home Depot, my career expanded into administration, operations, HR support, customer experience, government relations, and external affairs. Those experiences gave me a deeper understanding of how large organizations operate behind the scenes, how teams communicate across departments, and how systems directly impact both employees and customers.

Looking back, my interest in UX Design came from constantly trying to understand how people respond to systems, communication, organization, and everyday experiences. That curiosity is probably why I spent so much of my career working in administration and operational support roles. I became interested in how systems can either help people feel supported and informed, or leave them feeling frustrated, overlooked, and disconnected.

I earned my Master’s in UX Design from Maryland Institute College of Art, where my graduate research explored visibility, accessibility, and trust within digital experiences.

My capstone project, LocallyYours, was created as a research-driven platform concept focused on helping people intentionally discover and support minority-owned small businesses through more transparent, accessible, and thoughtful digital experiences.

Today, I’m continuing to explore work that allows me to combine strategy, creativity, operations, and research in ways that genuinely support people and communities. Whether through UX, business, or organizational experiences, I’m passionate about contributing to work that feels thoughtful, accessible, and meaningful.

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